Support
UK Trains support covers app behaviour, privacy requests, inaccurate card rendering, broken links, and MCP connectivity issues.
Email support
Include this information
- The prompt you used in ChatGPT.
- The station or route involved.
- The approximate date and 24-hour time of the issue.
- Whether the issue was on ChatGPT web or mobile.
- A screenshot if the card layout or details view looked wrong.
Known boundaries
- Realtime rail data can change quickly and may differ from station displays.
- Ticket purchases, refunds, fulfilment, and account issues are handled by Trainline or the seller shown on the external checkout page.
- UK Trains cannot change train services, platforms, delays, or disruption notices.
Technical endpoints
- Website
https://uk-trains.staces.co.uk/- MCP
https://uk-trains.staces.co.uk/mcp- Health
https://uk-trains.staces.co.uk/health- Privacy
https://uk-trains.staces.co.uk/privacy